Find an Approved
Transaction Coordinator
Transaction Coordinators (TCs) play an essential role in supporting our brokers and ensuring every file is handled with accuracy and care. At CENTURY 21 Real Estate Center, all approved TCs have been carefully screened, trained, and vetted to provide consistent, compliant service. Each TC offers their own pricing and service structure, giving you the flexibility to choose the right fit for your business while knowing that oversight and compliance are in place.
Meet The TCs
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DISCLOSURE
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TCs on this page are independent contractors approved by CENTURY 21 Real Estate Center. The firm maintains a contract with each TC that covers compliance, access, and standards.
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A separate agreement between the TC and the broker defines scope of work, timelines, and payment. The firm keeps a copy of that agreement on file for compliance.
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Payment terms, pricing, and service menus are set by the TC. Any changes should be documented in writing between the TC and the broker.
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TCs do not provide legal or tax advice. Brokers and clients should consult their own advisors as needed.
FAQ
How are TCs approved?
All Transaction Coordinators must apply directly with CENTURY 21 Real Estate Center. Before being approved, each TC is required to demonstrate competency by completing sample contracts, sample timelines, and scenario-based exercises. We also verify that they have successfully completed Northwest MLS Matrix training, listing input training, and Transaction Desk training in addition to requiring the TC to have attended the full Mastering the PSA Series and the Mastering Listing Series offered by CENTURY 21 Real Estate Center. Only after this full review and vetting process is a TC approved and listed on our site.
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What is included in a base package?
Each Transaction Coordinator sets their own base package. The structure can vary depending on whether the TC is licensed or unlicensed, and on their comfort level with working directly with clients versus only with agents. Because each TC has the ability to define their own services and fees, it is important for brokers to carefully review the specific base package outlined by the TC they choose to work with.
How does billing work?
Transaction Coordinators are paid at the closing of a transaction. CENTURY 21 Real Estate Center processes these payments and issues a 1099 at year-end. To ensure proper payment, it is important that the broker notes the TC’s involvement on the transaction sheet prior to closing.
If a broker asks a TC to complete additional services outside of the standard transaction package—such as attending inspections, sitting in on showings, or placing signs—those one-off fees are paid directly to the TC unless otherwise agreed upon.
Can I switch TCs mid-file?
Switching Transaction Coordinators during an active transaction is strongly discouraged. It should only occur under very specific circumstances that require immediate attention. If a change is necessary, both the office and the branch manager must be notified. In these cases, it must be clearly documented how fees will be handled between the outgoing TC and the new TC stepping in. We recommend that brokers consult with leadership before making this type of decision.
Where do I find the firm’s TC policy?
You can read the full TC Policy Handbook HERE. We have created this policy handbook to protect you, keep transactions compliant, and make sure service is consistent across the firm. While you are not required to use a Transaction Coordinator (TC), we strongly recommend working with one of our approved TCs. The Department of Licensing has raised concerns about brokers hiring TCs outside their own firm because it is unclear who has oversight in those situations. By using an in-house approved TC, you have firm backing and compliance protection.
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Why It’s Important to Use a TC Within Your Own Firm?
Clear Oversight
The Department of Licensing has stated that it is not clearly defined who oversees a TC when they are working independently or for an outside company. Within your firm, oversight is clear — the Designated Broker and branch managers have authority and accountability.
Compliance and Accountability
When a TC is under your firm’s approved list, they are vetted, trained, and operating under documented agreements. This protects the broker if questions or audits arise.
Consistency of Standards
In-house TCs work under the same systems, timelines, and compliance practices as the rest of your office. This reduces errors and confusion that can happen when outside providers follow different processes.
Simplified Billing and Records
Payments are processed through closing by the firm, and agreements are kept on file. This prevents disputes and ensures brokers aren’t left handling independent invoices or chasing documentation.
Reduced Risk to the Broker
If a TC outside the firm makes an error, liability can be murky. Using an in-house vetted TC ensures the broker is protected because the firm has already reviewed the TC’s training and agreements.
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How do I become a TC?
To become an approved Transaction Coordinator with CENTURY 21 Real Estate Center, you’ll need to complete an application, participate in a screening process, and demonstrate competency through training and/or testing. Once approved, you’ll be added to our official TC list and made available for brokers to select on this site.​